Shipping Policy
Shipping Policy
At bathandboadyworkss.us.com, we aim to ensure your orders are processed and shipped promptly. Our goal is to offer transparent and reliable delivery services, but please note that times may vary depending on your location and the shipping method chosen.
Order Processing
Orders are typically processed within 1–2 business days after confirmation. During busy periods, such as holidays or promotional events, processing times may be slightly longer. Once an order is processed and shipped, it cannot be modified or canceled.
Domestic Shipping (United States)
Shipping within the United States is offered at no additional cost. Delivery typically takes 3–7 business days, depending on the shipping carrier and destination. While we strive to meet estimated delivery dates, some delays may occur due to carrier conditions, weather, or high shipping volumes.
International Shipping
We offer international shipping, and delivery times generally range from 7–15 business days. Please note that customs processing may extend this timeframe.
Import duties, taxes, and customs fees are the responsibility of the recipient. These charges are determined by the destination country and are not included in the price of the products or shipping costs during checkout.
If customs fees are not paid and a package is returned or abandoned, a refund may not be possible, and the customer will be responsible for any shipping-related costs.
Packaging and Handling
Products are carefully packed to ensure they arrive in optimal condition. However, due to the nature of fragrance and skincare products, some minor shifts in packaging may occur during transit. This is particularly relevant for liquid-based items like lotions and perfumes.
In rare cases, leaks or damage to bottles may happen. If this occurs, please contact us within 48 hours of receiving your order for assistance. Damaged items will be reviewed, and a resolution will be provided, such as a replacement or refund.
Address Accuracy
Please ensure that your shipping address is accurate and complete before submitting your order. Incomplete or incorrect addresses can delay shipping and may incur additional costs for reshipment.
If an order is returned due to an incorrect address, you may be responsible for the additional shipping charges to have the order reshipped.
Shipping Delays
While we make every effort to meet shipping timelines, some factors are out of our control, including carrier delays, extreme weather, or customs processing. If your order is delayed, we will provide tracking updates, but please note that some delays, especially international ones, may take longer than expected.
Split Shipments
Orders with multiple items may be shipped separately if necessary. This can occur when inventory is split between locations or due to product packaging considerations. In these cases, you will receive separate tracking numbers for each shipment.
Contact
If you have any questions regarding shipping or your order, please reach out to us at support@bathandboadyworkss.us.com. We are happy to assist with any shipping-related concerns.